MP3 Downloads Help

If you’ve purchased MP3 downloads directly from the SallyRogers.com web site, here are some simple instructions for downloading your new audio tracks.

Step 1: Your Email Receipt
After your purchase has been confirmed, you will receive an email from us titled “Receipt for your purchase at SallyRogers.com”. If you did not receive a purchase receipt, please check your Spam/Junk Mail filters or Contact Us and we’ll send you another receipt. This receipt contains your order information and also the LINK for you to download your purchased MP3′s. See the sample receipt below.

Step 2: Starting Your Download
After locating the download link in your Purchase Receipt, click on the link to begin the download. Please note: You may download your purchased MP3′s a maximum of 3 times.

Step 3: Completing the Download
Once the download starts, it’s important that it finishes in its entirety before attempting to open it. Single track downloads will be saved to your computer as a single MP3 file. Full album downloads will be stored as a compressed .zip file which will need to be unzipped.

Step 3: Locating files
Once the transfer is complete, you’ll need to find the files that you’ve just downloaded. In Windows, most browsers will save files to the “downloads” folder which you can find inside “my documents.” For Mac, the default destination is the desktop.

Step 4: Extracting files (full album only)
If you’ve bought and downloaded a full album, you’ll need to extract or “unzip” the files before you can play, burn, or import them into your media player. The unzipping process will vary depending on what software you use to handle .zip files and what operating system you’re using. In most cases, simply double-clicking on a file will begin extracting the contents. In some cases you’ll be prompted to select a destination for the unzipped folder. Otherwise, it’ll typically be unzipped to the same root folder as the original .zip file.

Step 5: Enjoy!
Once everything is saved and extracted, you can use your MP3s in any way you like.